Forecasts-&-Trends-posts

Forecasts-&-Trends-posts

AI agents for dairy cooperatives: Costa Rica’s Copilot case study

A Costa Rican dairy cooperative is treating Microsoft Copilot-based agents as coworkers to automate onboarding, inventory, SOPs, and reporting. The shift reflects strong SME interest in AI across the country, paired with a pressing need for training and workflow redesign.

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